Water damage drying
Fire & smoke cleanup
Mold remediation
Storm response
Sewage cleanup
ReconstructionFree visual inspection and a written scope of work before any mitigation begins - photos, moisture readings, and drying logs go in your claim file
The scope we write is the scope we bill. Anything new gets shown to you, in writing, before we touch it.
Get your free estimateTrusted Water Damage Restoration for Houston Homeowners
Water damage in Houston rarely announces itself politely. It arrives as a ruptured supply line behind a wall at 2 a.m., a water heater that gives out during a February cold snap, or a summer storm that pushes water under the back door into the family room. Tidemark Water Damage Houston responds to these moments with the same routine every time: a live person answers, a written price comes before any work starts, and shoe covers go on before the front door closes behind us. Led by Rick Sumner, our technicians are IICRC-, RIA-, and IFA-credentialed and carry the equipment from Dri-Eaz, Phoenix, XPOWER, and B-Air to handle everything from a single room to a whole-house event. Call (325) 423-6800 any hour, any day, and a real person picks up.
What makes us different in Houston is not a slogan. It is a written promise: the 365-Day Done Right Promise. If the restoration is not done right, we make it right. That promise sits on a foundation of background-checked technicians, pet-safe products whenever there is a choice, and a tide-mark approach to drying. A tide mark is the line water leaves on a wall, and it is the first thing our technicians look for on every job in Houston. We do not just dry the visible puddle. We find how far the water actually traveled and dry past it.
Key Takeaways
- Water damage restoration in Houston typically costs between $1,800 and $6,500 depending on the size of the affected area, with a written price delivered before any work begins.
- A live person answers our phone 24/7, every day of the year, with no voicemail queue.
- Every Tidemark Water Damage Houston job includes shoe covers, drop cloths, pet-safe products, and a photo of the clean-up before the crew leaves.
- Our 365-Day Done Right Promise means if it is not right, we return and make it right.
- We serve Houston and surrounding communities including The Woodlands, Pearland, League City, Pasadena, Tomball, Mission Bend, Deer Park, Fresno, South Houston, Aldine, and Four Corners.
Restoration work we handle
Water Damage Repair
Water Damage Repair is the structural and cosmetic work that follows extraction and drying: replacing drywall, repairing baseboards, refinishing floors, and putting your home back to the way it looked before water intruded. In Houston, repair costs commonly range from $900 for a small drywall patch to $7,000 or more when flooring, cabinetry, and trim all need attention after Ceiling & Roof Leak Water Damage or a supply line break. Tidemark Water Damage Houston handles the entire sequence, from the first cut of wet drywall to the final coat of paint, with a written price before any tool comes off the truck.
Drywall and Trim Work
Wet drywall wicks moisture upward, which is why we cut several inches above the visible water line rather than stopping at the stain. Our technicians in Houston measure with a moisture meter, mark the cut line, and remove only what is truly compromised. Trim and baseboards come off carefully, labeled, and either dried for reuse or replaced to match the existing profile.
Flooring Decisions
Some Houston floors survive water exposure and some do not. Solid hardwood can often be dried in place with an Injectidry system if the water was caught early enough. Laminate and carpet pad rarely make it. We walk you through the decision with a moisture reading in hand, not a guess, and the repair quote reflects what is actually needed.
Water Mitigation
Water Mitigation is the immediate, aggressive work of stopping further damage: containing the water, removing what can be removed, and setting up drying so the structure does not keep absorbing moisture. Think of mitigation as the emergency brake. It is the difference between a wet carpet and a warped subfloor, between a damp wall and a mold remediation project. In Houston, water mitigation typically runs $1,200 to $4,000 for a contained event like a dishwasher leak or a Burst Pipe Restoration in a bathroom.
Containment and Airflow
We seal off the wet area from the rest of the house using plastic sheeting and negative air pressure when needed, keeping dust and damp air out of bedrooms and living spaces. XPOWER and B-Air air movers and dehumidifiers go in positioned to create airflow across every wet surface. The goal is not just dry air; it is moving dry air across wet material repeatedly until the moisture readings say the job is done.
Monitoring Every Day
Each day we are on site in Houston, we take moisture readings from the same marked points and log them. You see the numbers trend down: drywall, subfloor, framing. When the readings match the dry standard for your home’s materials, we stop. No over-drying that wastes electricity and cracks trim, no under-drying that leaves a problem behind the wall.
Flooded Basement
Flooded Basement restoration in Houston is not as common as it is farther north, but plenty of homes in older neighborhoods and low-lying areas of Harris County have below-grade spaces that take on water during heavy rain or when a sump pump fails. A Basement Water Removal job in Houston runs roughly $2,500 to $8,000 depending on how much finished space is affected, whether carpet and padding need replacing, and how fast the water can be pumped or extracted. We treat a flooded basement as a two-part job: get the water out, then get the space to a dry standard that lets the repair work begin.
Pumping and Extraction
Standing water comes out first with a submersible pump, followed by a truck-mounted or portable extraction unit to pull water from carpet, pad, and hard surfaces. The faster standing water leaves, the less damage your Houston basement framing and drywall absorb. We bring enough equipment to handle several thousand gallons if that is what we find.
Structural Drying Below Grade
Below-grade spaces hold moisture differently than upstairs rooms. Concrete holds water. Rim joists and sill plates wick it. We set dehumidifiers to pull moisture out of the air and out of the concrete over several days, checking daily until the numbers level out. Foundation walls get the same attention as finished walls because a wet foundation is a problem no one can see until it is already expensive.
Water Extraction
Water Extraction is the physical removal of standing water and saturated water from carpet, pad, hard flooring, and subfloor using industrial extraction equipment. It is the single highest-impact step in a water damage job, and doing it thoroughly cuts drying time by days. In Houston, water extraction is usually bundled into a full water damage restoration scope and priced between $300 and $900 on its own when the affected area is small and accessible. At Tidemark Water Damage Houston, Emergency Water Extraction equipment rolls off the truck before anything else.
Truck-Mounted and Portable Units
For large losses, we bring truck-mounted extraction for deep lift on saturated carpet and pad. For smaller jobs, tight spaces, or second-floor damage, portable XPOWER units get the same lift without the noise and hose length. Either way, we extract until the carpet no longer squishes underfoot and the moisture meter confirms we have pulled what is physically movable.
Hardwood and Subfloor Extraction
Hard floors hide water underneath. We use a specialized Injectidry system with panel and mat attachments to pull water from between hardwood boards and out of the subfloor without pulling up the entire floor. It does not save every Houston floor, but it gives solid hardwood a fighting chance that a mop and a fan never will.
Emergency Water Removal
Emergency Water Removal is the immediate response service for water that is actively spreading or threatening to spread: a burst pipe, an overflowing washing machine, a water heater that lets go and is still pouring water, or a storm that has water coming in faster than you can manage. In Houston, emergency water removal calls run $400 to $1,800 on average for the initial extraction and stabilization, with the full scope of drying and repair priced separately after we see the extent. Our phone at (325) 423-6800 rings to a live person every hour of every day.
Shut-Off and Stabilization
The first thing we do when we arrive at a Houston home is find the water source and confirm it is stopped. If the shut-off valve is not accessible or the homeowner cannot reach it, we guide them or handle it if safe to do so. Only after the water is stopped do we begin extraction, because extracting against an open source is a waste of time and your money.
Rapid Response, Written Price First
We understand the urgency, and we also know you should not have to sign a blank check in the middle of an emergency. Our technician explains what the immediate emergency removal will cost before we unroll a single hose. After the water is out and the damaged area is visible, we write the full drying and repair scope with a price you approve before more work proceeds.
Flood Damage Restoration
Flood Damage Restoration addresses damage from water that entered from outside the home: storm surge, heavy rainfall, a creek or bayou overflow, or a yard that drains toward the foundation. Flood water in Houston carries silt, lawn chemicals, and bacteria, which makes the restoration sequence longer and more involved than a clean-water pipe break. Flood damage restoration in Houston typically runs $4,000 to $12,000 or more depending on how much of the home took on water and how long it sat before extraction began. We treat flood water as contaminated until proven otherwise, which changes how we handle every surface it touched.
Dealing with Contaminated Water
Flood water is not the same as a clean supply line break. We treat affected areas as potentially contaminated and follow industry standards for category-3 water: removal of porous materials that cannot be sanitized, antimicrobial application on the structural materials that remain, and full drying before any rebuilding starts. In Houston, where street flooding is familiar to anyone who has lived through a few summers, this level of care is standard for us.
Post-Flood Documentation
Flood claims are some of the most heavily documented in the insurance industry. We photograph everything: the water line, the materials removed, the drying equipment placement, and the final clean-up. Rick Sumner and our team work directly with adjusters, providing the moisture logs and the photo record they need to process your claim without weeks of back-and-forth.
Water Damage Cleanup
Water Damage Cleanup is the finishing work that happens after drying: removing debris, discarded materials, and the fine dust and residue that drying leaves behind. It is also the step where our C.A.R.E. approach shows most clearly in Houston homes. Shoe covers go on at the door. Drop cloths cover the floor before the first piece of equipment comes in. Cleanup is not an upsell at Tidemark Water Damage Houston; it is a standard step on every job, and a photo of the clean-up is taken and shared before the crew leaves.
Respect for Your Home
We treat your Houston house the way we would want a crew treating ours. Furniture gets moved carefully or lifted onto blocks. Floors get covered. Kids’ toys and pet areas get special attention because families live here. When the job is done, the cleanup is visible and verifiable: a photo shows exactly what was done and how it was left.
Pet-Safe and Family-Safe
Where there is a choice in drying agents and cleaning products, we choose pet-safe options. We run drying equipment on lower-decibel settings during school hours and nap time whenever a family asks. In a city as busy as Houston, we know that life continues around a water damage job: kids still take naps, dogs still need to wander, and dinners still happen at the kitchen table. We work around it.
Emergency Water Damage Restoration
Emergency Water Damage Restoration is the full-service response that covers the entire timeline from the first emergency call through final repairs, delivered as one coordinated effort instead of a series of separate contractors. In Houston, this bundled service typically lands between $2,500 and $9,000 for a clean-water event affecting one to three rooms, with larger flood events priced according to the actual scope. At Tidemark Water Damage Houston, one team handles it all: extraction, drying, monitoring, repair, and the final walkthrough, all under the 365-Day Done Right Promise.
One Team, One Contract
Some Houston homeowners end up juggling a mitigation company, a separate repair contractor, and an adjuster who is trying to split the difference. We do not work that way. One crew manages the whole job. One written price covers the agreed scope. One point of contact knows what happened on day one and what is left to do on day ten.
The Done Right Promise in Practice
When we say the 365-Day Done Right Promise, we mean this: if something we restored does not hold up within a year, we return and address it. In Houston’s humidity, that promise is tested by real conditions: drywall that cracks as it settles, hardwood that cups months after drying, paint that peels where moisture was hidden. If it is not right, we make it right. That is the entire sentence.
See the difference
Before
After
Before
After
Before
AfterBrands We Service
Our Houston technicians work daily with the equipment brands trusted across the restoration industry. XPOWER air movers and dehumidifiers are workhorses We use them for their reliability in Houston’s humid climate, pairing them with moisture mapping to confirm air moves across every wet surface. The XPOWER units we bring to your home are maintained and tested between jobs so they perform at rated capacity when the clock is running.
B-Air equipment is another standard on our trucks, especially for low-profile and multi-speed drying in tight spaces like closets, under staircases, and in crawlspaces. We know how these machines behave in Houston’s summer air and how to set them for maximum evaporation without blowing debris around a family’s living space. Whether your home has a specific manufacturer’s flooring system or any other material that got wet, we can match the drying approach to the surface. That includes Injectidry systems for hardwood and sub-floor drying when the damage is caught in time and the flooring has a realistic chance of being saved.
Signs You Need a Pro Right Now
- Water is still flowing. If a valve will not close or a line keeps bleeding, every minute adds square footage to the damaged area. A professional crew can stop the immediate spread and start extraction within hours. Call (325) 423-6800 before the water reaches a second room.
- Paint is bubbling or drywall feels soft. Water that has soaked into wall cavities shows up as bubbling paint, soft spots, or a musty smell before it becomes visible staining. By the time you see it, the damage behind the wall is already bigger than the spot on the surface. A moisture meter tells us how far it actually traveled.
- You smell something damp and cannot find it. That persistent damp smell in a Houston closet or under a bathroom vanity is water evaporating from a hidden surface. Hidden water does not dry on its own inside a wall cavity. It feeds mold growth, and the longer it sits, the wider the repair.
- Your water bill jumped without explanation. A spike in usage with no change in habits often means a slow leak inside a wall or under a slab. Houston’s clay soil shifts and can stress pipes in ways that produce very slow, very persistent leaks. A professional inspection catches them before the house tells you in a more expensive way.
- Water touched electrical outlets or appliances. Water and electricity are a dangerous pair, and a wet outlet is not a wait-and-see situation. We shut off power at the panel as a first step and assess the wet wiring path before equipment or hands go near it. This is not a job for a homeowner’s wet-dry vac and a prayer.
Our Process, Step by Step
- 1
Stop the source. We confirm the water is off or shut it off if it is safe to do so. On appliance lines, that means closing the supply valve. On plumbing breaks, the main shut-off or a section valve. No drying starts until the source is stopped.
- 2
Assess and document. Our technician walks the affected area with a moisture meter and a thermal imaging camera when needed. We mark the tide mark, the visible and hidden saturation, and photograph everything for your records and your insurer’s file.
- 3
Extract the standing water. We remove water with submersible pumps and truck-mounted or portable extraction units until no standing water remains. The faster this happens, the less your Houston home absorbs.
- 4
Set drying equipment and monitor. Air movers, dehumidifiers, and Injectidry mats where needed go in and run continuously. We return daily to log moisture readings, reposition equipment, and keep moving toward a dry standard verified by numbers, not a hand on the wall.
- 5
Repair, clean, and walk through. Once dry, we complete the agreed repair scope, clean the work area, and walk you through it. You get a photo of the clean-up, a copy of the moisture logs, and the written guarantee that sits behind the 365-Day Done Right Promise.
How Much Does Water Damage Restoration Cost in Houston?
A contained water damage job in Houston, like a dishwasher leak into a single room, typically runs between $1,800 and $3,500 including extraction, drying, and drywall repair. A supply line break affecting two or three rooms with flooring replacement lands between $4,000 and $7,500. A whole-house flood event, especially with contaminated water, can exceed $10,000 when flooring, trim, cabinetry, and some framing all need work. These ranges reflect what we see in Houston homes across neighborhoods like Mission Bend, Deer Park, and South Houston, where home ages and construction styles vary.
What moves the price: how much finished surface was affected, whether the water was clean or contaminated, how long it sat before extraction started, and whether flooring can be dried or must be replaced. The best way to avoid overpaying in Houston is a written scope you approve before work begins, which is how we operate on every single job. A free estimate includes the moisture assessment, the written scope, and the price. No deposit surprises, no scope creep, no final invoice that looks nothing like the first conversation.
Our Service Area Near Houston
Tidemark Water Damage Houston serves the full Houston metro area, from the center of the city out to The Woodlands, Pearland, League City, Pasadena, Tomball, Mission Bend, Deer Park, Fresno, South Houston, Aldine, and Four Corners. In-city response times usually run under two hours; outer areas like Tomball and League City typically add another thirty to sixty minutes depending on traffic. We also provide dedicated service to Water Damage Restoration in The Woodlands and Water Damage Restoration in Pearland for homeowners in those communities. If you are not sure whether you are in our service area, call (325) 423-6800 and ask directly.
Serving Houston, TX - Our Local Coverage Area
We’re based in the Houston area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
Frequently Asked Questions About Water Damage Restoration in Houston
Water damage restoration is the full process of removing water, drying the structure, and repairing what the water damaged, from drywall and flooring to cabinetry and trim. In Houston, restoration ranges from an afternoon extraction job to a multi-week drying and rebuild. At Tidemark Water Damage Houston, restoration includes a written price, daily moisture monitoring, and a photo of the clean-up before we leave.
Most Houston water damage jobs take three to seven days from first call to dry structure, with repairs adding anywhere from a few days to two weeks depending on the scope. Drying time hinges on how fast extraction happened and how much moisture penetrated the framing. We give you a timeline in writing and update it each day as moisture readings come down.
The short answer: $1,800 to $6,500 for most contained household events, up to $10,000 or more for whole-house floods. Every job gets a written scope with a firm price before work starts, so the number you approve is the number you pay. Call (325) 423-6800 for a free on-site estimate.
Yes, and we are glad to see it, because a homeowner who already has drying equipment is a homeowner who acted fast. We will assess whether the current equipment is sized right for the affected area and either add to it or replace it with our own. The written price covers only what is actually needed.
Yes. A live person answers our phone 24 hours a day, 7 days a week, including holidays. Water damage in Houston does not wait for a Monday morning, and neither do we. The phone number is (325) 423-6800, and a real person picks up every time.
It is our written guarantee that if the restoration is not done right within one year, Tidemark Water Damage Houston returns and makes it right at no additional cost. The promise covers the work we performed, not new damage from a new event. It is in writing and stands behind every water, mold, and fire restoration job we complete.
If water is still flowing, shut off the source if you can do so safely, and move small valuables off wet floors if it is safe to walk on them. Keep children and pets out of the affected area. Beyond that, do not try to remove soaked materials yourself; your Houston technician needs to see the full picture for an accurate scope and an efficient extraction.
Schedule Your Water Damage Restoration Service in Houston Today
Water damage in Houston rewards speed, and the fastest step you can take is one phone call. Call (325) 423-6800 now for a free, no-obligation estimate from Tidemark Water Damage Houston. A live person answers, we give you a written price before any work starts, and the 365-Day Done Right Promise is behind every job. If you’re in home territory, Houston, The Woodlands, or Pearland, we are already nearby.
Written by Rick Sumner, Owner at Tidemark Water Damage Houston, serving Houston and surrounding communities with the Cedarwell Care Promise.